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Resource Center
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Frequently Asked Questions | Back to top
Where is your company located? What are your hours of operation? What is the cost for shipping? How long does it take for my order to arrive? What if I want to return the product after I get it? What type payment do you accept? Do you provide Financing? Do you accept Medical Insurance? Where is your company located? | Back to faq Our corporate office is in Miami, Florida, but we service the entire United States and export to many other countries. What are your hours of operation? | Back to faq Our hours of operation are from 9:00 a.m. to 5:00 p.m. EST Monday thru Friday and from 9:00 a.m. to 1:00 p.m. on Saturday. We are available by e-mail 24 hours a day and will respond to your needs as quickly as possible. What is the cost for shipping? | Back to faq We provide FREE Shipping for most orders over $50.00. How long does it take for my order to arrive? | Back to faq We always choose the best possible way to route your delivery for the least amount of money. Remember, all orders over $50.00 are shipped at no cost to you. However, if you choose to expedite your order, we have available on most products overnight and second day shipping available for additional charges. What if I want to return the product after I get it? | Back to faq Most products are returnable within the first 30 days. For further information, please see our return policy. What type payment do you accept? | Back to faq We accept Visa, MasterCard, Discover, and American Express. We also accept checks and money orders. Do you provide Financing? | Back to faq In order to keep our prices as low as possible, Medical Supply 4 U only accepts payment in full. Do you accept Medical Insurance? | Back to faq Yes, we accept Medicare and other insurance plans through our sister company, Randle Medical Supply, with verification and approvals. Call our toll-free number (800) 965-5354 for more information. |
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